Log in to Cloudistics Ignite
When you have a Cloudistics Ignite account, you can log in to access the Cloudistics Ignite management portal as follows. (For a list of supported web browsers, see the topic below, Supported Web Browsers.)
- On the Login page, enter your administrator user account (which is your email address).
- Enter your account password.
If you have forgotten your account information, click the link Forgot your Password, enter the email address that is associated with your account, select the checkbox to confirm that you are not a robot, and click Reset Password. You will receive an email with instructions to change your password.
Password resets require two-factor authentication. You should, therefore, also have your mobile phone ready to receive a security code that you will enter to confirm your password reset.
- Click Log in.
For on-premises deployments, the Login screen may have an option to switch to LDAP login and vice-versa. If you use the LDAP Login, you will need to enter the username in the format, domain\username.
The Cloudistics Ignite management portal works best on the two most recent versions of:
Older versions of these browsers or browsers not listed above might not be fully compatible.