We live in a self-service world. And whether you’re talking about cloud, or anything else in life, people crave rapid delivery that isn’t hard, isn’t complicated and doesn’t take much time.
Take Amazon for example. Most of us have purchased something from Amazon. Why? It began by delivering speed and ease. Amazon makes it simple for consumers to research products, purchase, receive, and even return items. We do this anytime, anywhere, from any device, without delays or human interaction. Amazon’s ordering process is a poster child for self-service.
Now Amazon has transferred that speed and ease model to cloud computing. Need compute power? Set it up yourself by renting it and we’ll deliver it right away!
Amazon isn’t the least expensive option and it comes with limitations, but sometimes organizations are willing to compromise cost and control for expediency and a faster time to market—because both support competitive advantage.
Self-service access to cloud computing expediency is here to stay. It enables organizations to rethink operational efficiencies by blowing up a siloed approach to IT service delivery through automation. So, what does it mean to organizations as they consider IT service delivery in the future? How does self-service cloud transform customer success and happiness?
A self-service model creates an environment of ease and convenience which translates into greater speed. A siloed approach to service delivery creates delays because connections between the siloed departments aren’t automated. Manual processes cause pauses, delays, errors, and confusion.
With a self-service model, automation is key. Silos and disconnected resources just don’t scale efficiently. If an organization has a siloed approach with, storage, networking, and compute, they potentially need 3 teams, 3 employees (or more), and 3 managers to agree upon any change. Most organizations cope with this complexity through a ticketing system and a lengthy process. Automating this process breaks down the silos, cuts mundane repetitive tasks, and makes integration across the silos more effective.
- Time to Value:
When most organizations think of time to value, they’re thinking of speeding up project delivery. Not only does self-service cloud accelerate projects, many organizations see a drastic reduction in training and human resource costs. Projects go faster because staffing doesn’t take as long due to skill shortages, and personnel spending weeks in training courses. As organizations digitally transform how they deliver IT services, they tend to transfer human resource capital toward higher value projects such as data analytics and AI.
- Agile & Innovative:
The automation that organizations experience with self-service allows them to realize a level of agility and innovation they didn’t have the capacity for in the past. It opens opportunities that did not exist before. Self-service cloud doesn’t place boundaries and restrictions in the way of development teams, it gives them the flexibility to innovate, scale, and quickly iterate.
The combined self-service qualities above result in organizations being more competitive and agile—improving competitiveness in current and potential new markets. The agility of self-service and automation is a catalyst for additional risk taking and iterative growth.
Wouldn’t you be happier if you could experience all of those in your data center, every day?
Cloudistics supports all of these benefits. One of the core attributes of the Cloudistics Cloud Platform is delivering the public cloud experience but maintaining the control and security of an organization’s data within their data center, while controlling costs.
Self-service is a core component of that because we built the platform from the application down, versus hardware up. To support self-service, the Cloudistics platform natively supports multitenancy. It includes the ability to have multiple users, departments, or locations on shared infrastructure be securely segmented from one another all the way through the network.
Cloudistics allows departments the flexibility to deploy workloads with ease. All the hardware resources—storage, compute, and network—are composed in flight as the application is provisioned. Organizations can request system resources then begin to compose workloads in rapid fashion with our curated application marketplace. Any departments, workgroup, division or organization can also create private templates stores for custom applications. Authorized users can spin up complex enterprise workloads in about 5 minutes, enable DR and snapshots in about 1-2 minutes more. Compare that to a traditional siloed approach where disparate teams manually control hardware provisioning even before an application can be deployed.
Cloudistics allows organizations to utilize the public cloud model in their own data centers. Our cloud platform automates the management and updates of the infrastructure through our EarlyInsight premium support. The result is a platform that an IT generalist can manage and control.
Self-service is one component of a “cloud” based service delivery model that is digitally transforming the way organizations deploy IT services to support business objectives. Self-service supports agility, innovation, and efficiency.
As one of our customers noted, “Cloudistics fundamentally transformed the way we deliver IT resources to our organization.” Interested in exploring a path to happiness with self-service automation in your data center? See how the private cloud can help.